All classifiers

Support Ticket Triage

conditions

id: g4bkcuphnmUY

Your API endpoint
POST any JSON payload to this URL with an API key. Empty body is treated as {}.
POST https://gluon.router.bhaskarapp.com/api/classify/g4bkcuphnmUY
curl -X POST https://gluon.router.bhaskarapp.com/api/classify/g4bkcuphnmUY \
  -H "Authorization: Bearer <your-api-key>" \
  -H "Content-Type: application/json" \
  -d '{   "text": "Hi, I was charged twice on my card this month. Please fix this immediately." }'

Response contains labels — a probability for every key, plus a true/false answer at a 50% threshold.

API keys
Keys authenticate calls to your endpoint. The full key is shown only once, right after creation — we store only a hash.
KeyStatusCreatedLast usedActions
jc_exVGX3j…Active22 Sept 2026, 7:13 am22 Sept 2026, 7:44 am
Conditions
Keys are labels, values describe when each condition is true.
billing_issue

The message is about payments, charges, refunds, invoices, or subscription billing problems.

is_urgent

The user is angry, blocked from working, or explicitly asks for immediate or escalated help.

Test it
Run a payload through Jev without needing an API key. Uses the same code path as the public endpoint.